We named Hertz Best Customer Experience because it has the highest customer review scores of any company on our list. You can find a Hertz at many major and minor airport locations, plus in a variety of cities and neighborhoods. Hertz is one of the most well-known and reputable rental car companies. The Bottom Lineīudget is great for travelers looking to save money and use a global company with availability in most major cities and airports. However, these make up a small portion of their customer base and service will vary widely by location. The vast majority of reviews are negative for the company and most complaints cite experiences where they were charged extra for no reason or received the wrong rental. They have a similar negative sentiment on the BBB website where the agency has a rating of 1.09 out of 5.0 from renters and an A+ rating from the organization. Reviews on Trustpilot of Budgets services give the company a score of 1.3 out of 5.0 stars from over 2,000 customers. Becoming a member allows you to have a quicker rental reservation process, allows you to skip the line when picking up a vehicle, and gives you access to exclusive promotions.
Budget car rental reviews for free#
The company also offers a loyalty program that can be joined for free named Budget Fastbreak. The agency also has a free program named Budget Fastbreak that lets you skip the line at the counter to pick up and drop off your car fast–though some customers on Trustpilot report having to wait in line when it’s busy anyway. This is a rotating list of coupon and discount codes you can use to save in different situations. Budget Benefits and DealsĪ perk of renting with Budget is its deals section on its website. After that, it will cost you $150 to cancel last minute. You’ll pay $50 to cancel any time until 24 hours before the reservation. Depending on location and availability, you can even get luxury EVs, sports cars, and SUVs.Ĭhoosing to pay upfront can save you about $20 to $50 on a weeklong rental, though it subjects you to Budget’s cancellation policy.
Budget car rental reviews upgrade#
Locations : 1,466 in the U.S., 4,900+ worldwideīudget is our pick for the best car rental agency since it ticks many boxes: it has low average prices, wide availability, good upgrade options, and a large fleet to choose from.
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